auto repair.

Royal Motor Sales

User Reviews of Royal Motor Sales

Stepping Up to Service

Wow - purchased 2 cars recently and have to say they have exceeded my expectations. They owed me work on my purchased car and did not process my purchase until work completed -timely and effective. Service has...
citysearch.com - user review - 09/15/2008
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Stealership

$54 in labor charges to replace my wiper blades. That's just the beginning in a long line of problems I encountered in my first and only visit to this place. Just awful.
citysearch.com - user review - 04/10/2008
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BIGGEST RIP OFF

Royal Motors is a bunch of rip-off artists. I took my car in for a tune up and they wanted to charge me $2200!!! I had been warned that this place was completely overpriced and a huge waste of money, but that...
citysearch.com - user review - 02/05/2008
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Rude & Disrespectful

The service rep -- Patty Hudec -- was rude, impatient and unhelpful. She actually refused to listen to the noise that prompted me to bring my car in and instead would only write down a description of the...
citysearch.com - user review - 08/17/2007
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Terrible Experience at Royal Motors.

It is rare to find a good mechanic these days, especially from dealerships. I went in for a standard replacement of a recall item. Several days later, I developed engine problems relating to the installation,...
citysearch.com - user review - 11/04/2006
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DANGER, Avoid at ANY Rate !!

DO NOT BRING YOUR CAR THERE OR YOU WILL BE RIPPED OFF, ALONG WITH A SMILE AND A GOOD PORTION OF ARROGANCE! I had a stuttering problem on a 1999 Mazda Miata with the check-engine light on. Brought the car in...
citysearch.com - user review - 08/12/2006
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Happy with the warranty service

I recently took my 2000 V70R AWD Volvo to Royal Motors for the first time. I am the second owner of this car, which has 140,000 miles (young for a Volvo) on the odmeter. The car was having an issue with the...
citysearch.com - user review - 05/13/2006
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User Review

Maybe they are trying to change their image, but I went to Royal Motors to have my used Jetta serviced after 4 failed attempts at other dealers. I just bought the car 4 months ago and feared it was a lemon...
citysearch.com - user review - 04/17/2006
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WILL NEVER RETURN

I came in to Royal Motor and left 2 days and $500 later with only a new tire and an oil change to show. After leaving, my check engine light came right on and my car wouldn't run properly - they never...
citysearch.com - user review - 03/16/2006
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NEVER WILL I GO THERE AGAIN!

very very disappointed by them! I have given them 3 chances and each time they have failed! NEVER AGAIN!!
citysearch.com - user review - 12/16/2005
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Great Experience

Not sure what happend to the other reviewers, but my service was excellent. I got the appointment I wanted. After I dropped my car off they paid for my taxi to work and my taxi back to the shop. The work was...
citysearch.com - user review - 11/07/2005
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Poor Service!

I took my car in twice and it will be the last time. The service is rude, rushed and way too expensive for such poor service. They did not FIX what needed to be done so I had to take the car back..a very...
citysearch.com - user review - 09/28/2005
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Best Garage Ever

I thought the level of service was above and beyond anything from any other garage. I've read bad reviews from others, and those that mentioned what type of car they drove had one thing in common - they were...
citysearch.com - user review - 09/28/2005
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INCREDIBLE CUSTOMER SERVICE IN SALES AND SERVICE

I HAVE BOUGHT 2 CARS FROM ROYAL MOTOR SALES AND SERVICED MY CARS WITH THEM FOR YEARS. I WOULD RECOMMEND ROYAL MOTOR SALES IN SAN FRANCISCO TO EVERYONE!!! THEY ARE PERSONABLE, PROFESSIONAL, EFFICIENT AND ALWAYS...
citysearch.com - user review - 09/03/2005
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Great Dealership for Routine Servicing

This place is great for routine maintenance work. These guys do a decent job in a quick and efficie...
judysbook.com - user review - 08/15/2005
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ANYWHERE BUT HERE!!

This dealership is a slimy as they get!! Quality customer service is ABSENT! Everyone from their sales team to their service department is rude, abrasive, obnoxious, dishonest uniformed, and (worst of all)...
citysearch.com - user review - 07/28/2005
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Simply put, don't come here.

When I was shopping for a car, I went to a few dealers so that I could compare them and make sure I ...
judysbook.com - user review - 07/16/2005
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The worst customer service ever!

I have taken my car in twice with the same problem and I am made to feel like the one in the wrong when the issue arose again. The "customer service" reps are the most condecending and pass the buck bunch of...
citysearch.com - user review - 06/15/2005
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Worst Dealer Repair in Nor Cal

This dealership's repair service center is AWFUL. I have been treated poorly, overcharged and had poor quality repairs, they never return phone calls, you name it, they have screwed it up. I will NEVER go here...
citysearch.com - user review - 12/12/2002
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